Sector
Facilities Management
Services
Commercial Benchmarking · Quote Auditing · Process Improvement
Result
QS review process stood down · £200k/year saved
Explore the Project
Turning quote scrutiny into shared confidence
Background
On a national FM contract, our client’s internal Quantity Surveying team was reviewing every quote we submitted, regularly challenging scope and pricing. This created inefficiencies, delays and friction between our teams.
Value for money under constant scrutiny
Every quote we raised was being checked line by line, slowing down approvals and creating friction between commercial teams. Without a clear, data-backed way to demonstrate value for money, trust in our pricing was eroding — and so was the pace of delivery.
A clear path. No faff.
Our compliance, commercial and operational leads worked directly with the client’s QS team to build a transparent, data-led approach to quoting.
- Over 10,000 historical quotes reviewed alongside the client’s QS team
- Detailed benchmarking data provided by task type, region and urgency
- Pricing assumptions explained openly rather than defended after the fact
- Internal quoting processes revised using direct client feedback
- Costs made clearer and easier for the client to validate independently
- Collaborative review replaced adversarial quote-by-quote challenge
Trusted. Transparent. Delivering at pace.
The client’s QS review process was ultimately stood down altogether, with our team trusted to manage value for money on their behalf — saving approximately £200,000 per year in internal resource costs and turning quoting from a friction point into a platform for proactive planning.
6
months to transform the client relationship from control to collaboration
£200k
saved per year in client internal resource costs
10,000+
historical quotes reviewed to build the benchmarking dataset
